CERUS
02 · IT SERVICES IN DUBAI, UAE

Managed IT Support in Dubai

Your outsourced IT department

Hiring and retaining a full in-house IT team is costly. Our managed services give you a complete, experienced IT team at a predictable cost — available when you need them, and working in the background to prevent problems before they happen.

Get a quote on WhatsApp → Call +971 52 407 5633
01

IT AMC (Annual Maintenance Contract)

A yearly service agreement where we take responsibility for maintaining your IT systems for one fixed annual fee — similar to a maintenance contract for a car or building.

HOW IT BENEFITS YOU

  • Predictable IT costs with no unexpected repair bills.
  • Scheduled preventive maintenance keeps systems healthy and extends equipment life.
  • Continuous monitoring means issues are detected and resolved early.
  • Agreed response times, so you know exactly how quickly we will act.

WHAT WE DELIVER

Regular site visits, system health checks, updates and patches, monitoring, priority support and periodic reports.

02

IT Support Services

A dedicated helpdesk your staff can contact by phone, email or message for any IT problem, with remote and on-site assistance.

HOW IT BENEFITS YOU

  • Most issues are resolved remotely within minutes, minimising lost work time.
  • Engineers visit on-site when hands-on work is needed.
  • Every request is logged and tracked until it is fully resolved.

WHAT WE DELIVER

Helpdesk support, remote troubleshooting, on-site visits, user account and password help, printer, email and software support.

03

IT Outsourcing & Consulting

Expert guidance on your technology decisions, plus qualified IT staff placed with your business on a full-time or part-time basis.

HOW IT BENEFITS YOU

  • Technology investments aligned with your business goals and budget.
  • Clear upgrade plans so you avoid outdated or unnecessary purchases.
  • Access to skilled IT professionals without the cost of recruitment.

WHAT WE DELIVER

IT assessments, upgrade roadmaps, budget planning, vendor selection and dedicated technical staff.

04

Office IT Setup & Relocation

Complete planning and setup of all technology for a new office, or a smooth move of your existing IT to a new location.

HOW IT BENEFITS YOU

  • Minimal disruption — your team can be fully working on the first day in the new office.
  • One partner coordinates cabling, network, phones, computers and internet.
  • Equipment is safely disconnected, moved, reinstalled and tested.

WHAT WE DELIVER

Relocation planning, dismantling and reinstallation, network and phone setup, testing and post-move support.

More IT services in Dubai

Networking & Infrastructure→ Cybersecurity & Data Protection→ Physical Security & Meeting Rooms→ Websites, Hosting & Business Software→ Google Workspace & Microsoft 365 Licensing→

Talk to a CERUS engineer about managed it support.

Tell us about your office, building or residence in Dubai or anywhere in the UAE. We'll recommend the right solution and send a clear quote.

Start a project → [email protected]